The research was conducted as a cross-sectional study to determine moral sensitivities of health care
providers who are working in emergency departments.
Study Design: The extent of the study was composed of health care providers working at emergency departments of
hospitals in the center of Kayseri city, Turkey. Data of research were collected by using questionnaire form and Moral
Sensitivity Questionnaire form. Data were evaluated by number, percent, mean, standard deviation, median, Mann-
Whitney U test, Kruskal-Wallis analysis and Dunn test.
Results: It was detected that 54.1% of health care providers who were working at emergency services, experienced ethical
dilemmas, 45.7% encountered ethical dilemmas in the treatment applications, 38.6% stated that they did what was
most beneficial for patients in their approach to ethical dilemmas, 67.2% had received training on ethics and it was also
observed that health care providers moral sensitivities were improved over those who had not received training in either
seminars or courses. Among the healthcare providers, those who specifically chose female health care and had 11 or more
years experience had a high moral sensitivity level. In addition, it was observed that the institutions also contributed to their
staffs moral sensitivity (p<0.05). Moral sensitivity of health care providers were found middle level [85(70-97)].
Conclusion: We suggest that the ethical sensitivity levels of healthcare providers working in the emergency departments
should be improved. For this purpose, comprehensive and continuous training programs should be developed and