Acıbadem Üniversitesi Sağlık Bilimleri Dergisi 2017 , Vol 8, Issue 2
The Effects of Nurses' Emotional Intelligence Levels On Their Caring Behaviors
Dilek Çolak Okumuş1, Esra Uğur2
1Kocaeli Üniversitesi Araştırma ve Uygulama Hastanesi, Kocaeli, Türkiye
2Acıbadem Üniversitesi Sağlık Bilimleri Fakültesi, Hemşirelik Bölümü, İstanbul, Türkiye
Objectives: It is important for nurses to have developed emotional intelligence levels to establish therapeutic relationships and meet the physiological and emotional needs of patients while giving care. This study was conducted to examine the effect of nurses' emotional intelligence levels on their care behaviors.

Study design: The sample of this descriptive study included 172 nurses working at in-patient clinics at a university hospital. The data of the study was collected using the Demographics Form, Caring Behaviors Scale – 24, and Reviewed Schutte Emotional Intelligence Scale. Data were analyzed using frequencies, Student t Test, Pearson correlation analysis and Tukey's tests. The data were evaluated at a 95% confidence interval.

Results: The mean of the maintenance behaviors scale was 5.17+0.49 and the mean of the emotional intelligence scale was 146.3+14.67. Statistically positive correlation was found between the emotional intelligence scale and care behaviors scale and their subgroups (p <0.05).

Conclusion: Graduate and undergraduate education programs for personal awareness and management of emotions will support nurses' emotional intelligence. Raising the emotional intelligence levels will improve quality of nursing care. Keywords : nursing, caring behaviors, emotional intelligence