Acıbadem Üniversitesi Sağlık Bilimleri Dergisi 2014 , Vol 5, Issue 1
The Healthcare Quality and Hospital Information Management System: a Sample From Turkey
Gonca Mumcu, Leyla Köksal, Büşra Kopmaz, Meliha Meliş Gök, Birke Bulu, Nur Şişman, Pınar Kılıç Aksu, Mehveş Tarım
Marmara University Faculty of Health Sciences, Health Management, İstanbul, Türkiye Objective: The aim of the study was to evaluate the relationship between quality of healthcare and hospital information management system (HIMS) in the perspective of health professionals and patient registry officers in a private hospital.

Material and Methods: In this cross-sectional study, 118 health professionals (75 nurses and 43 physicians) and 58 patient registry officers were selected from the same private hospital. Data was collected by two structured questionnaires.

Results: “The electronic health record (EHR) provides an accurate summary view about the situation of patients” and “Nursing information is easily accessible and readable” in nurses, “The EHR provides me appropriate feedback about the tasks it performs” and “HIMS helps to monitor reception of orders and instructions I have given to the nursing staff” in physicians and “HIMS improves my productivity”, “HIMS improves patient safety” and “HIMS meets my operational needs” in patient registry officers' group were found to be predictive factors for improving the quality of healthcare services.

Conclusion: Consequently, different items were found to be predictive factors for the improving in the quality of healthcare according to the participating groups. Keywords : hospital information management system, physician, nurse, patient registry officer, quality