Acıbadem Üniversitesi Sağlık Bilimleri Dergisi 2020 , Vol 11, Issue 3
A Study On The Determination of The Reasons For Violence Against Healthcare Workers
Serkan Deniz1,Onur Yüksel1
1Yalova University Thermal Vocational School, Management of Health Institutions, Yalova, Turkey DOI : 10.31067/0.2020.298 Objective: The violence against healthcare workers has significantly increased within the last years; which has become an important problem for the health sector. The present study aims to reveal the importance level of the underlying reasons for violence against healthcare workers (HCWs) in terms of community.

Methods: This study was conducted between December 2018 and January 2019 in Yalova, Turkey. The population of the study consisted of participants above 18 years old and residing in Yalova, Turkey. The survey method was used in the collection of data. A total of 545 survey forms were collected in the scope of the study. Descriptive statistics (frequency, percentage distribution, mean, standard deviation, etc.) was calculated in the analysis of the data collected.

Results: In accordance with the results of the study, it has been found out that the three most important reasons for the violence against HCWs are the impatience of the patients and their relatives (3.85±0.92), inadequate information given to the patients and their relatives (3.68±0.97) and long waiting periods of the patients (3.45±1.11).

Conclusion: Considering the results of this study, it is recommended to take precautions at micro and macro levels and to conduct studies to decrease the violence against HCWs. Keywords : Violence, security, workplace, healthcare worker, health